Windermere Water Charters (WWC) is licensed by South Lakeland District Council to use Skyfall on Lake Windermere to carry up to 6 passengers, and in accordance with Lake Windermere Bye Laws.

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WWC reserves the right to refuse to allow any person(s) onto the vessel that it considers to be under the influence of alcohol or drugs

No liability is accepted by WWC for injury or death of person(s) whilst on board the vessel, or whilst getting on or off the vessel. Any person(s) using the Marina area or floating pontoons do so entirely at their own risk.

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No liability is accepted by WWC for loss or damage to any passenger’s belongings.

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WWC will provide a pre charter briefing which will cover emergency procedures and safet messages, all passengers must listen to and adhere with the guidance and instructions given. The Skipper’s decision is final.

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WWC will provide lifejackets for all passengers on a charter, these must be worn and used in accordance with the instruction given

Passengers must be respectful of all other lake users.

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The charter must be paid for in full before the appointed charter time, and the payer will also be responsible for any unreasonable or wilful damage caused to the vessel during the charter.

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It may not always be suitable for someone with a physical disability, medical condition or who is undergoing medical treatment to be on a charter, so by accepting these conditions those persons warrant their fitness and take full responsibility for their safety.

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Cancellation policy if cancelled by us - if we need to cancel your booking for whatever reason, which may include that we deem the weather is unsuitable on the day, we will offer you a full refund or an alternative date.

 

Cancellation policy if cancelled by you - if you cancel up to 48hrs before your booking we will offer you a full refund or an alternative date. If you cancel within 48hrs of your booking, no refund will be given.

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Privacy Policy

 

By visiting our website you are agreeing to our terms and conditions, privacy and cookies policy.​​​​​​​​

 

This website www.windermerewatercharters.com is owned by:

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Windermere Water Charters,

Ferry Nab,

Mereside Marina,

Bowness-on-Windermere,

LA23 3JH

 

For more information please Email:​ skyfallwindermere@gmail.com

 

This privacy policy sets out how Windermere Water Charters uses and protects any information that you give us when you use our website.

Windermere Water Charters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Windermere Water Charters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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General Data Protection Regulation (GDPR)

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We are 100% committed to data protection. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was approved and adopted by the European Union (EU).

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What is the GDPR?

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The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU. It aims to protect the fundamental right to privacy and the protection of personal data.

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Customer trust is our absolute top priority. We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the GDPR. This empowers our customers to get more control over their personal data and gain the tools necessary to protect the information of visitors to our site. 

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Your rights under the GDPR

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In accordance with the GDPR, We provide you with an easy way to exercise your right to access all the personal data we have collected about you, as well as the right to "be forgotten" (to be permanently deleted from our databases). 

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Right to access​

Click here​ 

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Right to be forgotten
Click here 

 

Cookies

 

Recent EU legislation means that we have to advise you that you have to accept cookies from this site in order to use it. This warning is to advise you that this site uses cookies to store information about how you use this site solely to make the use of the site easier. No information is collected, no information is stored and no information is sold to third parties.

 

Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:

 

Remember settings, so you don't have to keep re-entering them whenever you visit a new page

Remember information you give to a website, such as a list of products in your shopping basket

Measure how you use the website so we can make sure it meets your needs

 

To learn more about cookies and how to manage them, visit AboutCookies.org, or please read on to find out more about how we use cookies.

 

Contact & Communication

 

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.​​​​​​​​

 

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties. ​

 

Email Newsletter​

 

This website may operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.​

 

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

 

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead. ​​​​​

 

External Links

 

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.​​

 

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. ​​

 

Social Media Platforms​​

 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

 

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.​​

 

Shortened Links in Social Media​​

 

This website and its owners through their social media platform accounts may share web links to relevant web pages. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Visitor Analytics

 

Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

 

Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

 

You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.

 

For further information, please check Visitor Analytics’ Terms Of Use and Cookie Information​​​​

If you require any further information please email us skyfallwindermere@gmail.com

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